Latest news, updates and Harford’s musings.
The only metric which really matters is Performance Improvement From the many responses to my last article, I believe that… Read moreJune 6, 2022
It’s easy to get bogged down trying to find the optimal plan or tool for change: The fastest way to… Read moreApril 12, 2022
Without data you’re just another person with an opinion. Dr. Edwards Deming Coincidentally, I had planned to write, this month,… Read moreMarch 30, 2022
As consumers, we have become very accustomed to price increases. We have been informed that the inflation rate for December… Read moreFebruary 22, 2022