Latest news, updates and Harford’s musings.
‘It costs just as much to make a defect as it does to make a quality product first time’ Dr… Read more
The only metric which really matters is Performance Improvement From the many responses to my last article, I believe that… Read more
It’s easy to get bogged down trying to find the optimal plan or tool for change: The fastest way to… Read more
Without data you’re just another person with an opinion. Dr. Edwards Deming Coincidentally, I had planned to write, this month,… Read more
As consumers, we have become very accustomed to price increases. We have been informed that the inflation rate for December… Read more
