Encirc is a market leader in glass container design, manufacturing, bottling and logistics solutions for the UK and Irish food and beverage industries. With almost 1,200 employees, it operates from its purpose-built sites in Derrylin, Co Fermanagh, Northern Ireland and Elton, Cheshire. The company produces more than 2.5 billion glass bottles and other containers annually and has the capacity to fill up to 250 million litres of bulk shipped beverages every year.
With Encirc’s ever increasing customer base, one of their prime objectives was to reduce the level of giveaway by automating their weight control, replacing their outdated weight monitoring system. They also wanted to:
The Harford weight control module has allowed Encirc to reduce their overfill to hitherto unobtainable levels, reducing giveaway to a minimum, whilst keeping them totally legally compliant. The introduction of HMIs on the production line, together with computer tablets to collect data from other parts of each line and carry out roving quality audits, has allowed paperwork to be virtually eliminated from the factory floor.
Encirc’s management team now benefit from real time information on their desktops, tablets, and phones, giving them an instant snapshot of the state of production and immediate access to improvement options to further increase and sustain their efficiencies.
“Since using the weight control side of the system we have noticed a reduction in our losses. Once we get phase 2 implemented, then we will have full traceability so we can prepare customer reports with just a few clicks of a button.”
“The (Harford) system is constantly evolving…but following upgrades, we often spot something that would improve the way we work still further and request an additional change.”
“Various issues have come along, usually technical niggles, but all the Harford team have been supportive with these and we have worked together to address them.”
“All the Harford team are supportive and most importantly polite and never patronising. We can ask them anything and they never assume any prior knowledge and explain things in a simple, helpful and understanding way. If we can’t wrap our heads around it, then they will come to site. There have been many times when this has been greatly appreciated! One of the best things about dealing with Harford is, as well as their team being professional, knowledgeable and helpful, they are all really, really nice people.”
“The culture change is a biggie, in general people don’t like change. However, Harford are happy to spend plenty of time to explain all the benefits of the system. This is especially important in the initial stages. Once people realise that it’s actually reducing their workload, they generally come around to it. The on-site support and training sessions help with this greatly.”
Martin Goerner, Beverages Laboratory Manager
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